European infrastructure
Production operated in the European Union, with a hot standby site and independent backups in Switzerland.
Security
How ark.plan protects your data.
European infrastructure and encrypted connection credentials.
The four pillars
Four security reference points.
Encrypted credentials
Credentials for supported connections, including Google, Odoo, IMAP and GitHub, are encrypted in the database.
Swiss data-protection framework
Swiss law governs personal-data processing in Switzerland. We specify responsibilities and sub-processors during scoping.
GDPR framework
The GDPR may apply depending on your business and customers. Relevant roles and processing are specified during scoping.
Security
Security questions.
Who has access to my data?
You and authorised team members can access the data. The ark.swiss team may assist with your explicit authorisation to resolve a technical incident.
What happens if I cancel my subscription?
Contact us before the service ends to arrange your data export and confirm the applicable deletion schedule.
Do you perform backups?
Yes. The GFS retention policy keeps 7 daily, 4 weekly and 6 monthly backups.
Let's talk about your needs.
Describe your question in the form. It will be sent to our team.