P01
European infrastructure
Production operated in the European Union, with a hot standby site and independent backups in Switzerland.
[ Security ]
Your data, protected by design.
// The four pillars
Four security reference points.
4 complementary pillars, scoped to your workflows.
P02
Encrypted credentials
Credentials for supported connections, including Google, Odoo, IMAP and GitHub, are encrypted in the database.
P03
Swiss data-protection framework
Swiss law governs personal-data processing in Switzerland. We specify responsibilities and sub-processors during scoping.
P04
GDPR framework
The GDPR may apply depending on your business and customers. Relevant roles and processing are specified during scoping.
// Security
Security questions.
3 frequently asked questions. Can’t find an answer? Write to us — we reply within 24 h.
Who has access to my data?
You and authorised team members can access the data. The ark.swiss team may assist with your explicit authorisation to resolve a technical incident.What happens if I cancel my subscription?
Contact us before the service ends to arrange your data export and confirm the applicable deletion schedule.Do you perform backups?
Yes. The GFS retention policy keeps 7 daily, 4 weekly and 6 monthly backups.
Let's talk about your needs.
We respond to every request within 24 hours. By email, phone or form.
- §01/03Needs selected
- §02/03Context specified
- §03/03Contact arranged