CRM and service management

Configured on request

Manage the customer relationship, from first contact to invoice.

ark.plan connects booking, CRM, projects, tasks, time tracking, quotes and invoices for independent professionals, firms and service SMEs.

Real ark.plan dashboard with CRM pipeline and time tracking
Real view of the ark.plan dashboard.

Benefits

One source of information, used all the way through

The contact, project, hours and documents stay connected. Your team retrieves the context instead of rebuilding it.

  • Retrieve the full customer context

    Appointments, contacts, projects, documents and activity stay together before every interaction.

  • Know what can be invoiced

    Hours stay connected to the right project and can feed commercial documents.

  • Move information, not files

    Calendar, CRM, tasks, time and invoicing use the same shared reference.

Workflow

A concrete journey, from appointment to invoice

One example in four steps, illustrated only with real product views.

  1. Book

    The customer chooses a service and time slot in the two-step public flow.

    Real ark.plan public booking screen for choosing a service and time slot
    Visible service and time slot.
  2. Follow the relationship

    The appointment joins the customer relationship, where the Activity tab gathers events linked to the contact.

    Real ark.plan contact Activity tab
    Visible contact events.
  3. Record time

    Time is tracked by project before being marked as billable.

    Real ark.plan project time-tracking screen
    Project, duration and billable status.
  4. Prepare the document

    The quote keeps the commercial context. An invoice or deposit request can then include a Swiss QR bill.

    Real ark.plan invoice detail screen
    Visible line items and totals.

MODULES

The full customer journey, module by module.

Each module answers one precise task. Open its page to see verified screens, functions and limits.

01

Customer relationship

From the first booking to the history shared with the customer.

02

Work and projects

Plan, assign, document and measure the work actually delivered.

03

Commercial management

Turn customer context and hours into useful documents and indicators.

04

Team and automation

Set access boundaries, connect your tools and keep human approval.

CUSTOM DEVELOPMENT

Your workflow should not have to bend to the software.

ark.plan already provides the customer, project, time and invoicing foundation. We can add the fields, imports, automations and screens specific to your business.

  1. 01

    Scoping

    We map the current workflow, affected users and expected result.

  2. 02

    Proposal

    Scope, mockups, timeline and estimated effort are detailed before approval.

  3. 03

    Development

    You test the adaptations throughout the iterations in your ark.plan environment.

  4. 04

    Go-live

    Delivery includes deployment, useful training and the agreed follow-up.

The subscription covers the standard platform. Custom development is priced separately and added only after your approval.

Explore custom development →

ARK.SUITE · OPTIONAL

ark.plan works on its own. It connects when your workflow requires it.

01

From ark.stock

A project billing request can reach ark.plan, which creates and manages the invoice.

02

To ark.flow Compta

An ark.plan invoice can be transferred as an enriched document. It never creates an entry automatically.

03

Every tool stays autonomous

You do not need the other applications to use ark.plan. Connections are enabled only when they support your workflow.

Understand all connections →

Configured on request

A scope defined with you

We review your workflows, data to migrate and useful modules before preparing a suitable quote.

Request a quote
Who is ark.plan for?
Independent professionals and service SMEs that want to connect appointments, contacts, time and commercial management.
How does setup work?
We review your workflows, data to migrate and useful modules before preparing your instance.
Can I keep Google Calendar?
Yes. Bidirectional synchronization is configured with you for the relevant calendars.
Does AI decide for me?
No. It can prepare summaries or drafts; you retain approval and sending.